Effective Date: September 24, 2026

Welcome to the official platform of HOME OF BRANDS d.o.o., accessible through our website www.homeofbrandsdoo.com. This legally binding Terms of Service agreement is established between you, the user and shopper, and HOME OF BRANDS d.o.o., the operator of this daily household essentials e-commerce platform. By browsing our site, creating an account, placing an order, or accessing any of our provided services, you confirm that you have fully read, understood, and agreed to abide by every clause outlined in this agreement, alongside our published Privacy Policy, Refund and Returns Policy, and Shipping Policy. We have curated our entire collection of high-quality, practical daily household goods including cutting boards, food bag clips, ergonomic peelers, and refrigerator storage solutions around our core brand values: Quality First, Quick Support, Practical Design, and Fair Pricing. The terms laid out in this document are designed to protect the legitimate rights and interests of both parties, create a transparent, secure and stress-free shopping environment, and ensure that every user can enjoy our “Easy Daily Joy” shopping experience without unnecessary confusion or disputes. If you do not agree to any part of this Terms of Service, please immediately discontinue the use of our website and related services.

1. Definition of Core Terms

To eliminate any potential ambiguity in the interpretation of this agreement, the following terms carry the explicitly defined meanings as listed below throughout the full text of this Terms of Service:

• ‌Our Platform / Website‌: Refers to the official domain www.homeofbrandsdoo.com and all its associated subpages, official mobile responsive versions, and any future official application terminals operated by HOME OF BRANDS d.o.o.
• ‌Service‌: Covers all functions, features, products, information content, customer support channels, transaction processing systems, and all other value-added operations provided by HOME OF BRANDS to users through the website.
• ‌User / You‌: Refers to any individual or legal entity that meets the eligibility requirements to use our platform services, browses our content, creates a user account, or completes any purchase transaction on our website.
• ‌User Content‌: Includes all texts, comments, feedback, images, personal information, and other materials that users actively upload, submit, or publish on any public or non-public sections of our platform.
• ‌Platform Rules‌: Refers to all published, and subsequently updated, official policies released on www.homeofbrandsdoo.com, including but not limited to the Privacy Policy, Refund and Returns Policy, Shipping Policy, and all activity rules and product usage guidelines posted on our website from time to time. All these platform rules are integral supplementary components of this Terms of Service, and carry the exact same legal binding effect as the main text of this agreement.
• ‌Household Goods / Products‌: Refers to all practical daily use items listed for sale on our platform, including but not limited to our full series of food clips, peelers, storage boxes, cutting boards, and other curated home essentials.

2. User Eligibility and Account Registration

To ensure the security of transactions and the legitimate use of all platform services, all users accessing our platform must meet the basic eligibility requirements specified below:

• You confirm that you have reached the age of 18, and possess full civil capacity that matches the legal requirements under Croatian law and applicable EU regulations to independently bear legal responsibility for all your operations on our platform. If you are under the age of 18, you may only use our services under the full supervision and authorization of your parent or legal guardian, who shall bear full legal responsibility for all your account activities and generated orders. Our platform does not knowingly collect any personal information from minors under the age of 16, and we will immediately delete any minor-related personal data we unintentionally collect once we identify the situation.
• When you choose to create a registered user account on our platform, you must provide real, accurate, complete and up-to-date personal information, including your full legal name, valid email address, contact number, and accurate delivery address details. You are fully responsible for the authenticity of all submitted registration information. If there is any change to your personal information after registration, you should update the related content in your account settings in time to avoid problems such as failed order delivery or missed order notifications.
• You are solely responsible for keeping your account login password and account access credentials properly stored and confidential. All operations that are completed under your account login status, including placing orders, modifying personal information, submitting return applications, and other actions, will be deemed as your personal authorized behaviors, and you shall bear full legal responsibility for all consequences caused by these operations. If you notice any unauthorized access or abnormal use of your account, you must immediately notify our support team through our official contact channels, so that we can take measures to restrict the abnormal account activities in a timely manner to reduce potential losses. HOME OF BRANDS d.o.o. will not be liable for any losses caused by your failure to properly keep your account login information, unless the situation is directly caused by our explicit security negligence.
• Our platform strictly limits each user to registering and using only one valid personal account. We reserve the right to suspend or permanently ban duplicate accounts, malicious registered accounts, or accounts that are used for improper commercial resale activities without our prior written authorization.

3. Platform Service Provision and Adjustment

HOME OF BRANDS d.o.o. will make every reasonable effort to maintain the normal, stable operation of the www.homeofbrandsdoo.com platform, but we reserve the right to adjust, suspend, or terminate part or all of our services under the following reasonable circumstances, without being held liable for any partial or temporary service unavailability caused by objective factors outside our reasonable control:

• We may carry out regular server maintenance, system upgrade, function optimization, or website security enhancement work, which may lead to temporary partial unavailability of some platform functions. We will try our best to arrange such maintenance work during low-traffic non-peak periods, and post advance notification on our website homepage as much as possible to minimize the impact on normal user browsing and shopping experiences.
• If situations including but not limited to natural disasters, extreme bad weather, force majeure events, network communication line failures, official government mandatory regulatory actions, or network security incidents occur, which make it impossible to continue providing full platform services normally, we may temporarily suspend corresponding services without prior notice according to the actual emergency situation, and we will do our utmost to restore normal platform operation as soon as the abnormal situation is resolved.
• As our product line and business scope continue to expand, we have the right to launch new functional services, adjust existing service content, or optimize the page presentation logic of the website, to help users find the practical household essentials they need more quickly, and make the entire shopping journey smoother and more in line with our “Easy Daily Joy” design philosophy.
• The platform reserves the right to permanently terminate all or part of the service for users who seriously violate this Terms of Service or other platform rules, such as users who post illegal content, maliciously submit a large number of false refund requests, or use automated programs to scrape platform data and disrupt normal website operation.

4. User Code of Conduct

When you use any of the services on our platform, you must strictly abide by all relevant applicable laws, regulations, and the provisions of this Terms of Service, and you are strictly prohibited from carrying out the following behaviors:

• Do not upload, publish, disseminate, or share any content that violates public order and good customs, infringes on the legitimate intellectual property rights, portrait rights, reputation rights, and other legitimate rights and interests of any third party, or contains illegal, threatening, defamatory, pornographic, or violent related elements on any public section of our platform.
• Do not use any automated crawler program, robot tool, or other non-human technical means to conduct unauthorized access to our website, steal platform data, maliciously snap up products in large quantities that far exceed normal household usage requirements, or disrupt the normal stable operation of our website server.
• Do not counterfeit the identity of other users, HOME OF BRANDS staff, or any third-party partner personnel, to carry out fraud, phishing, or other activities that damage the legitimate rights and interests of other users or our platform.
• Do not use our platform for any commercial resale, bulk purchasing for the purpose of arbitrage, or other commercial activities that have not obtained our prior explicit written authorization. Our household goods products are designed for individual household daily use scenarios, and unauthorized large-scale commercial resale behaviors will seriously disrupt our fair pricing system and the shopping experience of ordinary end consumers.
• Do not decompile, reverse engineer, or try to steal the source code of our website system, or carry out any behavior that may damage the network security of our platform, steal user private data, or bypass our existing security protection mechanism.
  If you violate the above user code of conduct and cause any losses to HOME OF BRANDS d.o.o., other platform users, or any relevant third parties, you shall bear full legal responsibility and compensate for all corresponding incurred losses.

5. Transaction Rules, Product Pricing and Payment

All purchase transactions completed on our platform shall strictly follow the following clear and transparent rules, to ensure that every user can understand every detail of their order information without hidden costs:

• All product prices displayed on the www.homeofbrandsdoo.com website are explicitly marked in Euros, including the unit price of each household essential product, and do not include the corresponding shipping fees and applicable local value-added tax that shall be collected according to legal provisions. All relevant cost details will be clearly displayed on the checkout page before you confirm your order and complete the payment, ensuring that every user can see the full breakdown of the order total completely without any hidden undisclosed charges, which fully embodies our core Fair Pricing principle.
• We have made every effort to ensure that the product pictures, text descriptions, function introduction, size parameters, and other information displayed on each product detail page are consistent with the actual attributes of the physical goods. However, due to objective differences in different display device screen color rendering effects, there may be very slight non-material color differences between the product you receive and the picture you see on the website, which do not constitute a product quality problem that meets the refund eligibility requirements.
• After you successfully submit your order and complete the payment through the certified secure payment channel we cooperate with, our system will automatically send an order confirmation email to the email address you reserved in your account. Our warehouse team will arrange the quality inspection and packaging of your ordered product within 1 to 2 working days as stipulated in our Shipping Policy, before handing it over to our authorized logistics partner for delivery.
• If we find that the corresponding product of your confirmed order is accidentally out of stock after you complete the payment, our Quick Support team will contact you promptly according to the contact information you provide, to inform you of the expected restock timeline, and provide you with reasonable options: wait for the product to be restocked for delivery, replace it with a similar practical household essential of equal value, or apply for a full refund of the corresponding order amount back to your original payment account, no extra service fees will be charged to you in this scenario.
• All payment transactions completed on our platform will be processed through our industry-standard certified third-party secure payment gateways. We will never store the full sensitive bank card information, payment card CVV code, or other sensitive financial data of users on our own platform servers, to fully ensure the security of your transaction payment information.

6. Intellectual Property Rights

All intellectual property related resources on the www.homeofbrandsdoo.com platform are legally owned by HOME OF BRANDS d.o.o. or the corresponding legitimate authorized right holders, including but not limited to all website page design layouts, original text content, product shooting images, brand trademarks “HOME OF BRANDS”, all related logos, graphic designs, website system software codes, and other relevant content resources.
Without the prior explicit written authorization of HOME OF BRANDS d.o.o., no user or any third party is allowed to copy, distribute, repost, modify, commercially use, or conduct any other unauthorized exploitation of any intellectual property resources on our platform. If you find that any unauthorized third party has infringed the intellectual property rights of our platform, or if you believe that the content we published has accidentally infringed your legitimate intellectual property rights, you can contact us through our official contact email apexv@homeofbrandsdoo.com, and our professional team will respond to your intellectual property related inquiry and handle the corresponding situation within 3 working days.
For the original User Content that you legally upload to our platform, you confirm to grant HOME OF BRANDS d.o.o. a non-exclusive, perpetual, royalty-free, sub-licensable license to use, display, modify, and distribute the related content within the scope required for the normal operation of the platform, for example, displaying your legitimate product usage feedback on our product detail pages to help other users understand the actual use effect of the item, all within the premise of fully respecting your original copyright.

7. Limitation of Liability

Within the maximum scope permitted by applicable Croatian laws and EU related regulations, HOME OF BRANDS d.o.o. shall not be liable for the following types of losses, to ensure that the rights and obligations of both parties remain within a fair and reasonable boundary:

• We shall not be liable for any indirect loss, loss of expected profit, loss of business opportunity, or other non-directly related consequential damages caused by the use of our platform services, unless the loss is directly caused by our deliberate gross negligence.
• HOME OF BRANDS d.o.o. does not take any responsibility for the abnormal service unavailability or order fulfillment delay caused by force majeure events including but not limited to natural disasters, war behavior, government mandatory administrative actions, network operator service interruption, or other objective situations that are completely beyond our reasonable control.
• The maximum total compensation liability of HOME OF BRANDS d.o.o. for any dispute related to your use of our platform services shall not exceed the actual total amount you paid for the corresponding order that triggers the dispute. This liability limitation clause is fully in line with the fair operation principles of the B2C e-commerce industry specified in the relevant national guidelines for e-commerce platform user terms development.

8. Governing Law and Dispute Resolution

This Terms of Service agreement shall be governed by, interpreted and enforced in full accordance with the laws of the Republic of Croatia.
If any dispute arises between you and HOME OF BRANDS d.o.o. during the process of using our platform services, both parties shall first try their best to communicate with each other through friendly and equal negotiation. You can submit your specific dispute details to our contact email apexv@homeofbrandsdoo.com, and our professional dispute handling team will respond to you within 5 working days to provide a mutually acceptable solution. If both parties cannot reach a mutually satisfactory dispute resolution scheme through friendly negotiation within 30 days, either party has the right to submit the dispute that cannot be settled to the competent local court with jurisdiction in Zagreb, Croatia for further adjudication.

9. Privacy Protection

All your personal information collected, processed, stored and used during your use of our platform services is fully protected in strict accordance with the provisions of our official Privacy Policy published on www.homeofbrandsdoo.com. We will never sell, rent, or trade your personal private information to irrelevant third parties for their unauthorized commercial marketing purposes without your separate explicit written consent, which fully complies with the requirements of GDPR and Croatian local data protection regulations, to fully protect your personal data security rights.

10. Amendment and Update of Terms of Service

As our business operation develops and adjusts, and the corresponding applicable regulatory requirements change, HOME OF BRANDS d.o.o. reserves the right to modify, adjust and update the content of this Terms of Service at any time. When we make substantial changes to the core clauses of this agreement, we will publish a prominent notification on the homepage of our website, and update the “Effective Date” mark at the top of this Terms of Service page. Your continued use of our platform services after the updated effective date will be deemed as your full acknowledgement, understanding and acceptance of the adjusted new version of Terms of Service agreement. We recommend that you check this page regularly to stay updated on the latest content of the terms to protect your own rights and interests.

11. Contact Information

If you have any questions, suggestions, or concerns regarding any clauses in this Terms of Service, you can get in touch with our official team through our following public contact channels at any time:
Official Company Name: HOME OF BRANDS d.o.o.
Office Address: Radnička cesta 49, 10000 Zagreb, Croatia
Contact Telephone: +385 91 605 2578
Contact Email: apexv@homeofbrandsdoo.com